- Học kỳ
- SU2026
- Thời Gian
- 6/8/26
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- FE
- Mã Đề
- ENM402_SU26_RE_L_683279
ENM402_SU26_RE_L_683279
ENM402 SU26 Reading Questions
This document contains a series of multiple-choice reading comprehension questions related to a workplace dispute resolution involving Gavin, Craig, and a mediator named Mike. Each question provides four possible answers to test the reader's understanding of the audio or text context. It serves as an assessment material for examining interpersonal dynamics and communication issues in an organization.ENM402 SU26 Reading Questions
ENM402_SU26_RE_L_683279 | Reading
Question 1
You are going to hear Gavin and Craig trying to resolve a dispute at work with the help of a mediator. Choose the correct answer (A, B, C, or D).
What is Gavin's initial reaction to Mike's question?
A. He is confused about why he is being questioned
B. He feels defensive and unfairly criticised
C. He is eager to explain his point of view
D. He refuses to accept responsibility
Đáp án: A
ENM402_SU26_RE_L_683279 | Reading
Question 2
You are going to hear Gavin and Craig trying to resolve a dispute at work with the help of a mediator. Choose the correct answer (A, B, C, or D).
What complaint does Gavin make about his colleagues?
A. They resist working as a team
B. They avoid communicating with him
C. They criticise his ideas
D. They exclude him from meetings
Đáp án: B
ENM402_SU26_RE_L_683279 | Reading
Question 3
You are going to hear Gavin and Craig trying to resolve a dispute at work with the help of a mediator. Choose the correct answer (A, B, C, or D).
According to Gavin, what was his attitude when he joined the organisation?
A. He was careful about making changes
B. He was uncertain about his role
C. He was more enthusiastic
D. He was not concentrated
Đáp án: C
ENM402_SU26_RE_L_683279 | Reading
Question 4
You are going to hear Gavin and Craig trying to resolve a dispute at work with the help of a mediator. Choose the correct answer (A, B, C, or D).
Why does Mike stop Gavin from making certain comments?
A. They are not supported by evidence
B. They focus too much on past events
C. They are not helpful in this situation
D. They are not personal judgements
Đáp án: C
ENM402_SU26_RE_L_683279 | Reading
Question 5
You are going to hear Gavin and Craig trying to resolve a dispute at work with the help of a mediator. Choose the correct answer (A, B, C, or D).
What is Craig's main concern about Gavin's behaviour?
A. Gavin ignores management instructions
B. Gavin tries to control the entire team
C. Gavin goes beyond the boundary
D. Gavin lacks understanding of company culture
Đáp án: C
Đính kèm
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